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KR FINE ART ACADEMY

FAQ & CONTACT

Please read through the FAQs below and if you can't see an answer to your question, you can contact me via email;

krfineart@outlook.com

Or fill in the contact form below!

*Please do not email or message me with your artwork asking for critiques or advice. Instead, you can post in the Facebook Group here 😊

https://www.facebook.com/groups/kirstyrebeccasartcommunity/

Thanks! Message sent.

  • Can I watch your tutorials on my phone/tablet/ipad?
    Yes! > Head to your internet browser (Chrome, Safari, Internet Explorer, Firefox etc) on your mobile phone or tablet and type in www.kirstyrebeccafineart.com > Log in to the academy using the "login" button at the top of the page where the menu is > The KR Fine Art Academy website is designed to work beautifully on tablets and mobile devices as well as your laptops and desktops Many of my members watch the tutorials on their phones or tablets 😊
  • How do I access the tutorials once I have joined KR Fine Art Academy?
    All you need to do is head to my website and click the "login" button in the top right hand corner of the menu https://www.kirstyrebeccafineart.com/ Once you have logged in, there will be an instructional video on your dashboard that shows you the way around the Academy website! There is a very simple in-built navigation menu inside the Academy website where you will be able to easily find the tutorial you wish to watch! You will have access to the downloadable reference photos and a supply list alongside each tutorial
  • What if I change my mind? (Or I want to cancel my subscription?)
    I have a 30-day money back guarantee! If you are not enjoying and learning from my tutorials, simply contact me within 30 days via email krfineart@outlook.com and I will refund your membership for you (no questions asked!) Alternatively, if you decide later down the track that you wish to cancel your membership - you can do this at any time through your account settings as well! If you wish to cancel your membership, login to the academy as usual; > Click your avatar image in the top corner > Click settings > At the top of the screen, click Billing Info > Under "Active Subscriptions" click the three dots on the right hand side > Click "cancel this subscription" If you have any problems, please email me at krfineart@outlook.com and I can help you cancel it
  • I am new to pastels/coloured pencil/graphite/charcoal... or new to art in general.. which tutorials should I watch first?
    Although all of my tutorials are aimed at beginners, if you want a little extra help getting started, I have a beginner's tutorial which I recommend you start with! I’ll show you how to choose and edit your reference photo, create digital colour swatches, print your reference photo to the correct size, and create an outline using the transfer method!
  • How can I share my artwork with you (and others in the community)?
    If you would like to share your artwork, ask for advice/tips, or chat with the other members of the community, I have a private Facebook Group where only members of the Premium Membership inside the KR Fine Art Academy can join! https://www.facebook.com/groups/krfineartacademy/ Make sure to answer the questions by adding the email address you used to join the Premium Membership so admins can cross-reference. This may take a couple of days to approve If you have purchased a course, and are not part of the Premium Membership - then you can join our public Facebook Group which is open to anyone who wishes to join; https://www.facebook.com/groups/kirstyrebeccasartcommunity/
  • How do you decide which brand of pastel pencil or coloured pencil to use for each piece?
    If you're wondering which supplies I use in general, I have a Supply List with links here; https://www.kirstyrebeccafineart.com/supplylists Coloured pencil - I just want to start out by saying that you don't need all of these brands when you're just getting started! You can choose one brand (I reccomend the Derwent Lightfast first, then Faber Castell Polychromos second, and Caran D'ache Luminance third) plus the black and chinese white from Derwent Drawing If I am blending with solvent (which I usually do) I will tend to choose more "wax-based" brands like Caran D'ache Luminance, Derwent Lightfast, or Derwent Drawing in the first few layers because they blend out with very saturated colours and look almost paint-like. Then as the layers develop, I may add in other brands like Faber Castell Polychromos (which are "oil-based" because they sharpen to a finer point which is great for details. Derwent Lightfast feels like a mix of wax and oil-based in my opinion, which is why I recommend them first because you get the best of both worlds In general, I choose the brand depending on the colour I am looking for. Each brand has a slightly different colour selection, so the first thing I look for is the colour I want, and that could be in any of the brands listed above. I sometimes do the entire drawing with one brand, and you can definitely start out with just one set of pencils and choose similar colours from that one brand - you don't need every brand/set of pencils to get started! Pastel Pencil - I use both the Stabilo Carbothello and Faber Castell Pitt Pastel Pencils equally. They feel very similar, but the Carbothello are a little softer (I don't think it makes much of a difference when using them though) I also choose which pastel pencil I am going to use based on the colours. Each set has slightly different colours, so I am picking which colour I want from either brand. Again, you don't need to purchase both sets to start with - you can choose similar colours from one set, or layer a few colours to achieve a similar colour
  • How do the payments work?
    Once you've joined the Premium Membership in the KR Fine Art Academy, you will have immediate access to all of the benefits! Monthly Membership: As a new member, your payment will be processed on the day you become a member, then on the same date each month going forward Yearly Membership: As a new member, your payment will be processed on the day you become a member, then on the same date the following year, each year going forward
  • I am a member on Patreon, how do I switch to the KR Fine Art Academy instead?
    This is very simple! Monthly Membership: If you are currently on a monthly membership, simply cancel your Patreon membership by following the instructions in this link; https://support.patreon.com/hc/en-us/articles/360005502572-Cancel-my-membership Then head over to the KR Fine Art Academy membership options and choose which option you prefer! https://www.kirstyrebeccafineart.com/academy-membership-options Annual Membership: If you are on an annual membership, go to the KR Fine Art Academy membership options and choose your preferred option https://www.kirstyrebeccafineart.com/academy-membership-options Once you have joined the Academy, please email me at kirstyrebeccafineart@outlook.com to let me know you have joined the Academy and wish to cancel your annual Patreon membership. I will issue a partial refund for the remainder of your Patreon membership which will take 5-7 business days to reach your account! You won't have to manually cancel your Patreon membership because it will automatically be canceled when I issue a refund for you 😊
  • What if I want to switch from monthly to annual membership? (or annual to monthly)
    Switching to Monthly Membership To switch to the monthly membership, simply follow this link and choose the monthly membership!* https://www.kirstyrebeccafineart.com/academy-membership-options At checkout, make sure you login with the same email address you used to join your original membership tier level *It is best to switch when you get close to the end of your own annual billing cycle (closer to the date you originally joined) because joining the monthly membership will automatically start a new billing cycle (and you will be charged the full monthly amount) from the date you join the new subscription. At checkout, make sure you login with the same email address you used to join your original membership tier level. If you have any questions about this, please feel free to email me at krfineart@outlook.com Switching to Annual Membership To switch to the annual membership level, simply follow this link and choose the annual membership instead!** https://www.kirstyrebeccafineart.com/academy-membership-options At checkout, make sure you login with the same email address you used to join your original membership tier level **It is best to switch when you get close to the end of your own monthly billing cycle (closer to the date you originally joined) because joining the monthly membership will automatically start a new billing cycle (and you will be charged the full annual amount) from the date you join the new subscription. At checkout, make sure you login with the same email address you used to join your original membership tier level. If you have any questions about this, please feel free to email me at krfineart@outlook.com
  • Do you have subtitles or translate your tutorials to other languages?
    Unfortunately, there are no subtitles available and the tutorials are only in English at this point in time. If you are unsure whether you can follow along with the tutorials in English, you are welcome to take advantage of the 30-day money-back guarantee! You can join the KR Fine Art Academy, and if you find the tutorials too difficult to follow, let me know within 30 days and I will refund your membership for you 😊
  • How can you contact me?
    If you have any questions about the tier levels, payments or the Academy in general, you are welcome to email me at krfineart@outlook.com
  • How long (on average) are your tutorials?
    Most of my tutorials are less than 5 hours long - so you don't have to spend days, weeks, or months on a single piece of artwork! My tutorials share the techniques and processes I use to get my artwork to look realistic, without spending a ridiculous amount of hours on tiny details 😊
  • Struggling to find the supplies I have listed in my tutorials? Trust me, I know your pain!"
    I have a full list of all the supplies I use, with direct links to each product on Amazon US/UK/AU here https://www.kirstyrebeccafineart.com/supplylists I also have links to Jackson's which is a UK-based art supply store, that actually ships worldwide (some of their products are cheaper than what I can get in Australia, so the shipping is worth it!) for those of you who don't have access to a large Amazon store like the UK/US AND if you purchase ANYTHING from Jackson's after clicking any of my links, you'll receive 10% off your entire first order! *These are affiliate links
  • Sharing/selling your artwork created from the tutorials
    Sharing/selling your artwork created from the tutorials Generally, most artists who create online tutorials do not allow you to sell your work, enter any competitions, or claim it as your own in any way. You are allowed to use the tutorials as practice – and that’s all. The main reasons why people have these “rules” are because they have either used their own reference photos for their tutorials (or have paid for the reference so they have the right to use the photo – but their students don’t) and also because people generally don’t like it when other people copy their work and claim it as their own However, I am not as fussed as some other people about some of these “rules” So, to answer some of your questions; Can I share the artwork I created by following one of your tutorials online? ​(to Facebook/Instagram/your own website etc) ​I purposely use free royalty-free reference photos, so you won’t have any legal copyright issues if you upload your work online… BUT please don’t claim it as your own work. I have seen quite a lot of posts recently on social media that are almost an exact replica of my artwork (which is great – I love seeing the work you create from the tutorials) but the artist is basically claiming that they came up with the idea, techniques, colour choices, backgrounds etc. The courteous, fair, respectful, and honest thing to do is to credit the teacher when you post your artwork online if you follow a tutorial. This goes for any tutorial you follow from any artist. For example, you can simply add “tutorial by Kirsty Rebecca Fine Art” at the bottom of your post 😊 Can I sell the artwork I created by following one of your tutorials? I don’t have any issues with you selling your work created from the tutorials – just remember to credit the teacher (myself) by adding “tutorial by Kirsty Rebecca Fine Art” to your website listing/social media post etc when you advertise it for sale Can I enter the artwork I created by following one of your tutorials in a competition or show? (online or in-person) No. This is actually because competitions require you to enter “original artwork”. So understandably, if you copy one of my tutorials, you (along with many others) would have created copies of the same piece of artwork, that I originally created – therefore you would be breaking competition “rules” Hopefully, this makes things a little clearer! 😊
  • How can you contact me?
    If you have any questions about payments or the Academy in general, you are welcome to email me at krfineart@outlook.com *Please don't use this email for critiques/feedback of your artwork - instead, you can share your artwork/questions with our Facebook community!
  • Can I Chromecast tutorials from the Academy to my TV (like YouTube videos?)
    There is actually a mobile app available that does have the option to Chromecast The app is called Kajabi (that is the name of the website host I use for the KR Fine Art Academy) and you can find it here; https://pages.kajabi.com/mobile-app-download All you need to do is download the app and log in using the same email and password you used to join the Academy I don't usually promote the app because it is very "basic" and doesn't include any images for the tutorial thumbnails (which means you can only see the title of the tutorials without seeing an image of what the artwork looks like!) Usually, if people want to watch the tutorials on their phone or tablet, I suggest going to their mobile internet browser (Chrome, Internet Explorer, Safari etc) and typing in my website to log in or sign up to the Academy https://www.kirstyrebeccafineart.com/ This is the best way to see all of the tutorials with images displayed for each tutorial… but the problem is that you can’t use Chromecast through your mobile web browser If you use the Kajabi app, you will find that when you click on the tutorial, there is an option to Chromecast the video to your TV or another device (just like videos on YouTube etc) I would only suggest getting the Kajabi app if you want to use Chromecast... but if you plan on watching the tutorials straight from your phone, tablet, laptop, or desktop - then go to Chrome/Safari/Internet Explorer/Firefox etc and type in https://www.kirstyrebeccafineart.com/ to log in to the Academy 😊 If you have any questions, please don’t hesitate to contact me!
  • Sharing/selling your artwork created from the tutorials
    Generally, most artists who create online tutorials do not allow you to sell your work, enter any competitions, or claim it as your own in any way. You are allowed to use the tutorials as practice – and that’s all. The main reasons why people have these “rules” is because they have either used their own reference photos for their tutorials (or have paid for the reference so they have the right to use the photo – but their students don’t) and also because people generally don’t like it when other people copy their work and claim it as their own However, I am not as fussed as some other people about some of these “rules” So, to answer some of your questions; -Can I share the artwork I created by following one of your tutorials online? (to Facebook/Instagram/your own website etc) I purposely use free royalty-free reference photos, so you won’t have any legal copyright issues if you upload your work online… BUT please don’t claim it as your own work. I have seen quite a lot of posts recently on social media that are almost an exact replica of my artwork (which is great – I love seeing the work you create from the tutorials) but the artist is basically claiming that they came up with the idea, techniques, colour choices, backgrounds etc. The courteous, fair, respectful, and honest thing to do is to credit the teacher when you post your artwork online if you follow a tutorial. For example, you can simply add “tutorial by Kirsty Rebecca Fine Art” at the bottom of your post 😊 -Can I enter the artwork I created by following one of your tutorials in a competition or show? (online or in-person) No. This is actually because competitions require you to enter “original artwork”. So understandably, if you copy one of my tutorials, you (along with many others) would have created copies of the same piece of artwork, that I originally created – therefore you would be breaking competition “rules” -Can I sell the artwork I created by following one of your tutorials? I don’t have any issues with you selling your work created from the tutorials – just remember to credit the teacher (myself) by adding “tutorial by Kirsty Rebecca Fine Art” to your website listing/social media post etc when you advertise it for sale Hopefully, this makes things a little clearer! 😊
  • How do I access the tutorials once I have purchased a Tutorial Bundle?
    My Tutorial bundles are part of the KR Fine Art Academy! All you need to do is head to my website and click the "login" button in the top right hand corner of the menu https://www.kirstyrebeccafineart.com/ Once you have logged in, you will see your tutorial bundle. Click on the image to enter the Academy and there will be an instructional video on your dashboard that shows you the way around the Academy website! There is a very simple in-built navigation menu inside the Academy website where you will be able to easily find the tutorial you wish to watch! You will have access to the downloadable reference photos and a supply list alongside each tutorial
  • Can I watch your tutorials on my phone/tablet/ipad?
    Yes! > Head to your internet browser (Chrome, Safari, Internet Explorer, Firefox etc) on your mobile phone or tablet and type in www.kirstyrebeccafineart.com > Log in to the academy using the "login" button at the top of the page where the menu is > The KR Fine Art Academy website is designed to work beautifully on tablets and mobile devices as well as your laptops and desktops Many of my members watch the tutorials on their phones or tablets 😊
  • Do you have subtitles or translate your tutorials to other languages?
    Unfortunately, there are no subtitles available and the tutorials are only in English at this point in time. If you are unsure whether you can follow along with the tutorials in English, you are welcome to take advantage of the 30-day money-back guarantee! You can purchase a tutorial bundle, and if you find the tutorials too difficult to follow, let me know within 30 days and I will refund the bundle for you 😊
  • How do you decide which brand of pastel pencil or coloured pencil to use for each piece?
    If you're wondering which supplies I use in general, I have a Supply List with links here; https://www.kirstyrebeccafineart.com/supplylists Coloured pencil - I just want to start out by saying that you don't need all of these brands when you're just getting started! You can choose one brand (I reccomend the Derwent Lightfast first, then Faber Castell Polychromos second, and Caran D'ache Luminance third) plus the black and chinese white from Derwent Drawing If I am blending with solvent (which I usually do) I will tend to choose more "wax-based" brands like Caran D'ache Luminance, Derwent Lightfast, or Derwent Drawing in the first few layers because they blend out with very saturated colours and look almost paint-like. Then as the layers develop, I may add in other brands like Faber Castell Polychromos (which are "oil-based" because they sharpen to a finer point which is great for details. Derwent Lightfast feels like a mix of wax and oil-based in my opinion, which is why I recommend them first because you get the best of both worlds In general, I choose the brand depending on the colour I am looking for. Each brand has a slightly different colour selection, so the first thing I look for is the colour I want, and that could be in any of the brands listed above. I sometimes do the entire drawing with one brand, and you can definitely start out with just one set of pencils and choose similar colours from that one brand - you don't need every brand/set of pencils to get started! Pastel Pencil - I use both the Stabilo Carbothello and Faber Castell Pitt Pastel Pencils equally. They feel very similar, but the Carbothello are a little softer (I don't think it makes much of a difference when using them though) I also choose which pastel pencil I am going to use based on the colours. Each set has slightly different colours, so I am picking which colour I want from either brand. Again, you don't need to purchase both sets to start with - you can choose similar colours from one set, or layer a few colours to achieve a similar colour
  • Can I download the tutorial to my computer?
    Unfortunately, the tutorials are high quality videos which means the files are too large to create downloadable files, but you can log in to the KR Fine Art Academy at any time and watch the tutorial online whenever you please 😊 You will have lifetime access to the tutorial bundle* *Lifetime access = Access to the tutorials for the lifetime of the course (my intention is that it will be available forever, but legally, I have to state this)
  • If I buy a Tutorial Bundle, is it accessible to me indefinitely or do I have to complete within a certain time period?
    If you purchase a Tutorial Bundle, you will have access to your chosen bundle(s) indefinitely - meaning there are no time limits (you can watch it today, or any time in the future)! Unlike the Membership option where you will only have access to the tutorials for as long as you remain a member!
  • Struggling to find the supplies I have listed in my tutorials? Trust me, I know your pain!"
    I have a full list of all the supplies I use, with direct links to each product on Amazon US/UK/AU here https://www.kirstyrebeccafineart.com/supplylists I also have links to Jackson's which is a UK-based art supply store, that actually ships worldwide (some of their products are cheaper than what I can get in Australia, so the shipping is worth it!) for those of you who don't have access to a large Amazon store like the UK/US AND if you purchase ANYTHING from Jackson's after clicking any of my links, you'll receive 10% off your entire first order! *These are affiliate links
  • How long (on average) are your tutorials?
    Most of my tutorials are less than 5 hours long - so you don't have to spend days, weeks, or months on a single piece of artwork! My tutorials share the techniques and processes I use to get my artwork to look realistic, without spending a ridiculous amount of hours on tiny details 😊
  • What if I change my mind?
    I have a 30-day money back guarantee! If you are not enjoying and learning from my tutorials, simply contact me within 30 days via email krfineart@outlook.com and I will refund your course or membership for you (no questions asked!) Alternatively, if you are a monthly or annual member, and decide later down the track that you wish cancel your membership - you can do this at any time through your account settings as well! If you wish to cancel your membership, login to the academy as usual; > Click your avatar image in the top corner > Click settings > At the top of the screen, click Billing Info > Under "Active Subscriptions" click the three dots on the right hand side > Click "cancel this subscription" If you have any problems, please email me at krfineart@outlook.com and I can help you cancel it!
  • How can you contact me?
    If you have any questions that are not answered in the FAQ, you can email me at krfineart@outlook.com
  • Sharing/selling your artwork created from the tutorials
    Generally, most artists who create online tutorials do not allow you to sell your work, enter any competitions, or claim it as your own in any way. You are allowed to use the tutorials as practice – and that’s all. The main reasons why people have these “rules” are because they have either used their own reference photos for their tutorials (or have paid for the reference so they have the right to use the photo – but their students don’t) and also because people generally don’t like it when other people copy their work and claim it as their own However, I am not as fussed as some other people about some of these “rules” So, to answer some of your questions; Can I share the artwork I created by following one of your tutorials online? ​(to Facebook/Instagram/your own website etc) ​I purposely use free royalty-free reference photos, so you won’t have any legal copyright issues if you upload your work online… BUT please don’t claim it as your own work. I have seen quite a lot of posts recently on social media that are almost an exact replica of my artwork (which is great – I love seeing the work you create from the tutorials) but the artist is basically claiming that they came up with the idea, techniques, colour choices, backgrounds etc. The courteous, fair, respectful, and honest thing to do is to credit the teacher when you post your artwork online if you follow a tutorial. This goes for any tutorial you follow from any artist. For example, you can simply add “tutorial by Kirsty Rebecca Fine Art” at the bottom of your post 😊 Can I sell the artwork I created by following one of your tutorials? I don’t have any issues with you selling your work created from the tutorials – just remember to credit the teacher (myself) by adding “tutorial by Kirsty Rebecca Fine Art” to your website listing/social media post etc when you advertise it for sale Can I enter the artwork I created by following one of your tutorials in a competition or show? (online or in-person) No. This is actually because competitions require you to enter “original artwork”. So understandably, if you copy one of my tutorials, you (along with many others) would have created copies of the same piece of artwork, that I originally created – therefore you would be breaking competition “rules” Hopefully, this makes things a little clearer! 😊
  • Can I watch your tutorials on my phone/tablet/ipad?
    Yes! > Head to your internet browser (Chrome, Safari, Internet Explorer, Firefox etc) on your mobile phone or tablet and type in www.kirstyrebeccafineart.com > Log in to the academy using the "login" button at the top of the page where the menu is > The KR Fine Art Academy website is designed to work beautifully on tablets and mobile devices as well as your laptops and desktops Many of my members watch the tutorials on their phones or tablets 😊
  • I am new to pastels/coloured pencil/graphite/charcoal... or new to art in general.. which tutorials should I watch first?
    Although all of my tutorials are aimed at beginners, I suggest starting with the "Create with Confidence: Foundations of Drawing Course"! I’ll show you all of the basic things you need to know before you get started like choosing/editing reference photos, composition, printing your reference, values, basic colour theory, and creating your initial outline!
  • How do I access the tutorials once I have joined KR Fine Art Academy?
    All you need to do is head to my website and click the "login" button in the top right hand corner of the menu https://www.kirstyrebeccafineart.com/ Once you have logged in, click on your course or membership, then you will be directed to the Dashboard where you will see an instructional video that shows you the way around the Academy website! There is a very simple in-built navigation menu inside the Academy website where you will be able to easily find the tutorial you wish to watch!
  • Do you have subtitles or translate your tutorials to other languages?
    Unfortunately, there are no subtitles available and the tutorials are only in English at this point in time. If you are unsure whether you can follow along with the tutorials in English, you are welcome to take advantage of the 30-day money-back guarantee! You can join the KR Fine Art Academy, and if you find the tutorials too difficult to follow, let me know within 30 days and I will refund your membership for you 😊
  • How do the payments work for the monthly or annual membership?
    Once you've joined KR Fine Art Academy, you will have immediate access to all of the benefits! Monthly Membership: As a new member, your payment will be processed on the day you become a member, then on the same date each month going forward Annual Membership: As a new member, your payment will be processed on the day you become a member, then on the same date the following year, each year going forward
  • Struggling to find the supplies I have listed in my tutorials? Trust me, I know your pain!
    I have a full list of all the supplies I use, with direct links to each product on Amazon US/UK/AU as well as other art stores in different countries here https://www.kirstyrebeccafineart.com/supplylists
  • How long (on average) are your tutorials?
    Most of my larger projects are less than 5 hours long - so you don't have to spend days, weeks, or months on a single piece of artwork! My tutorials share the techniques and processes I use to get my artwork to look realistic, without spending a ridiculous amount of hours on each piece 😊
  • How can I share my artwork with you (and others in the community)?
    If you would like to share your artwork, ask for advice/tips, or chat with the other members of the community, I have a private Facebook Group where only members of the Premium Membership inside the KR Fine Art Academy can join! https://www.facebook.com/groups/krfineartacademy/ Make sure to answer the questions by adding the email address you used to join the Premium Membership so admins can cross-reference. This may take a couple of days to approve If you have purchased a course, and are not part of the Premium Membership - then you can join our public Facebook Group which is open to anyone who wishes to join; https://www.facebook.com/groups/kirstyrebeccasartcommunity/
  • What if I want to switch from monthly to annual membership? (or annual to monthly)
    If you have joined the Premium Membership, you may wish to switch from monthly to annual or vise versa (this won't apply to those who have purchased a course) Switching to Monthly Membership To switch to the monthly membership, simply follow this link and choose the monthly membership!* https://www.kirstyrebeccafineart.com/academy-membership-options At checkout, make sure you login with the same email address you used to join your original membership tier level *It is best to switch when you get close to the end of your own annual billing cycle (closer to the date you originally joined) because joining the monthly membership will automatically start a new billing cycle (and you will be charged the full monthly amount) from the date you join the new subscription. At checkout, make sure you login with the same email address you used to join your original membership tier level. If you have any questions about this, please feel free to email me at krfineart@outlook.com Switching to Annual Membership To switch to the annual membership level, simply follow this link and choose the annual membership instead!** https://www.kirstyrebeccafineart.com/academy-membership-options At checkout, make sure you login with the same email address you used to join your original membership tier level **It is best to switch when you get close to the end of your own monthly billing cycle (closer to the date you originally joined) because joining the monthly membership will automatically start a new billing cycle (and you will be charged the full annual amount) from the date you join the new subscription. At checkout, make sure you login with the same email address you used to join your original membership tier level. If you have any questions about this, please feel free to email me at krfineart@outlook.com
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